Click on "Register" and fill in your details. You'll receive a verification email to confirm your account.
Click on "Forgot Password" on the login page. Enter your email, and we'll send you a password reset link.
Go to Profile settings in your dashboard. Currency change incurs a 5% fee on your total balance.
No, each user is allowed only one account. Multiple accounts may result in suspension.
The minimum deposit is $2.00 USD or equivalent in your currency.
The minimum withdrawal is $2.00 USD or equivalent in your currency.
Withdrawals are processed within 1-3 business days after admin approval.
Fees vary by transaction type. Deposits and withdrawals include FX spread (5%) and service fee (10%).
Common reasons include insufficient balance, unverified KYC, or suspicious activity. Check your email for the specific reason.
KYC verification is required for security and regulatory compliance. It helps prevent fraud and money laundering.
We accept passport, driver's license, national ID, and utility bills (for proof of address).
Verification typically takes 1-2 business days.
Check the rejection reason, ensure your documents are clear and valid, and resubmit.
Share your unique referral link. When someone signs up and verifies their email, you earn commissions on their transactions.
Level 1: 10%, Level 2: 5%, Level 3: 2.5% of platform fees from referred users' transactions.
Commissions are calculated monthly and paid automatically to your referrals wallet.
No, self-referrals are not allowed and will result in account suspension.
Clear your browser cache, try a different browser, or check your internet connection. Contact support if issues persist.
Check your spam folder. If not there, request a new verification email from your dashboard.
Deposits pending >7 days or withdrawals >14 days are automatically cancelled. Contact support if needed.
Still have questions? Contact our support team